Legal & Policy
Refund & Purchase Policy
Please read this policy carefully before completing any purchase on our platform.
📌
All purchases of Success Masters Academy digital products are final and non-refundable. By completing your purchase, you confirm that you have read and understood this policy.
Why We Have This Policy
- ⬇ Our products are digital files delivered instantly upon purchase. Once downloaded, the files cannot be returned.
- 👁 Detailed product descriptions, previews, and a usage guide are provided before purchase so you can make an informed decision.
- ⚖ This policy is consistent with standard practice for digital goods under Indian consumer protection guidelines.
Exceptions We Will Consider
We will review a resolution request only in the following circumstances:
Exception 01
🔧 Technical Failure
If the download link is broken or files are corrupt and we are unable to resolve it within 48 hours of your report.
Report within 48 hrsException 02
🔁 Duplicate Purchase
If you accidentally purchased the same product twice. Contact us within 24 hours with proof of both transactions.
Contact within 24 hrsHow to Raise an Exception Request
1
Email us
Use the email address on your order confirmation — within the stated time window for your exception type.
2
Include your details
Provide your order number and a clear description of the issue. Attach relevant screenshots or proof where applicable.
3
Wait for review
We review all requests within 2 business days and will respond to your email with our decision.
By completing your purchase, you confirm that you have read and understood this no-refund policy.
Close & Return to Site