Refund and Returns Policy

Refund Policy – Success Masters Academy
Legal & Policy

Refund & Purchase Policy

Please read this policy carefully before completing any purchase on our platform.

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All purchases of Success Masters Academy digital products are final and non-refundable. By completing your purchase, you confirm that you have read and understood this policy.

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Why We Have This Policy

  • Our products are digital files delivered instantly upon purchase. Once downloaded, the files cannot be returned.
  • 👁 Detailed product descriptions, previews, and a usage guide are provided before purchase so you can make an informed decision.
  • This policy is consistent with standard practice for digital goods under Indian consumer protection guidelines.

Exceptions We Will Consider

We will review a resolution request only in the following circumstances:

Exception 01

🔧 Technical Failure

If the download link is broken or files are corrupt and we are unable to resolve it within 48 hours of your report.

Report within 48 hrs
Exception 02

🔁 Duplicate Purchase

If you accidentally purchased the same product twice. Contact us within 24 hours with proof of both transactions.

Contact within 24 hrs
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How to Raise an Exception Request

1
Email us Use the email address on your order confirmation — within the stated time window for your exception type.
2
Include your details Provide your order number and a clear description of the issue. Attach relevant screenshots or proof where applicable.
3
Wait for review We review all requests within 2 business days and will respond to your email with our decision.

By completing your purchase, you confirm that you have read and understood this no-refund policy.

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