Who We Are and Scope of This Policy

This Privacy Policy applies to Success Masters Academy ("we", "us", "our") and covers all data collected through our website at successmastersacademy.in, all Tools, Premium Guides, Reports, and any other Services we offer.

This policy is drafted in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and, to the extent applicable, general principles of data privacy.

Information We Collect

2.1  Information you provide directly

• Tool responses: Your answers or inputs to any Tool (assessments, quizzes, aptitude instruments) on the Website. Used solely to calculate and display your result.
• Registration and account information: Your name, class, school name, email address, and phone number collected at mandatory account registration. Required to create and maintain your account and associate your result with your profile.
• Payment information: We do not collect or store your payment card or bank details directly. Payment processing is handled by Razorpay or other authorised processors under their own privacy policies.

2.2  Information collected automatically

• Session data: Tools use your browser's sessionStorage to save progress locally. Never transmitted to our servers; cleared when you close your browser.
• Analytics data (local only): Tools collect anonymous usage data in your browser's localStorage (sections reached, time spent, result type). Stays on your device; not transmitted to us unless you use the export function.
• Server logs: Our hosting provider may collect standard server log data including your IP address, browser type, pages visited, and timestamps for security and performance monitoring.
• Cookies: We use only essential, functional cookies to operate the Website. No tracking cookies, behavioural advertising cookies, Google Analytics, Facebook Pixel, or similar third-party tracking tools.

How We Use Your Information

We use the information we collect for the following purposes:

• To deliver the Services: Processing Tool responses to generate results and recommendations; providing access to purchased Premium Guides and Reports.
• To process payments: Processing payment and delivering Digital Products you have purchased.
• To communicate with you: Responding to enquiries, support requests, purchase confirmations, or feedback.
• To improve our products: Using anonymised, aggregated Tool data to refine question quality, scoring thresholds, and content recommendations over time.
• For legal compliance: Maintaining records required by law and responding to lawful requests from authorities.
• For institutional reporting: If your school or institute has a group licence, providing aggregated, anonymised analytics (not individual results) as agreed in the contract.

Children's Privacy

We do not knowingly collect personally identifiable information from children under 13 without verifiable parental consent. If we become aware we have inadvertently collected such information, we will promptly delete it.

Students between 13 and 18 should use any Tool and access any Premium Guide with the knowledge and, ideally, the involvement of a parent or guardian. Parents and guardians may contact us at any time to review, correct, or request deletion of their child's information.

For institutional users (schools and coaching institutes), we require that appropriate student and parental consent be obtained before deploying any Tool or distributing any Guide at scale.

Who We Share Your Data With

We do not sell, rent, or trade your personal information. We share information only in these limited circumstances:

• Payment processors: Razorpay or other payment gateways receive transaction data necessary to process your payment, under their own privacy policies.
• Hosting and infrastructure: Our hosting provider processes data on our behalf under a data processing agreement and does not use your data for their own purposes.
• Legal obligations: We may disclose information if required by law, court order, or government authority, or to protect the rights or safety of users.
• Business transfer: If Success Masters Academy is acquired or its assets transferred, user data may be transferred as part of that transaction, with prior notice to users.

Data Storage, Retention, and Security

Tool response data is stored in your browser's sessionStorage and localStorage. This data is not stored on our servers beyond what is minimally necessary to deliver the Service you paid for.

Account and payment records are retained as long as necessary to fulfil the purpose collected, or as required by applicable tax and legal obligations — typically 7 years for financial records under Indian law.

Security measures we employ:

• HTTPS encryption for all data transmitted between your device and our servers.
• Minimal server-side storage of Tool response data.
• Access controls limiting who within our team can access personal data.
• Regular review of our security practices.

Cookies and Local Storage

• sessionStorage: Saves your Tool progress so you can complete it without losing answers. Cleared automatically when you close your browser tab. Never transmitted to us.
• localStorage: Stores anonymous usage analytics (section completion, result type, time taken) on your device only. Cleared when you clear your browser data.
• Essential cookies: Minimal cookies for basic website functionality such as login session security. No tracking, advertising, or analytics cookies are set by default.

You may configure your browser to refuse cookies or clear them at any time without affecting your ability to use the Tools.

Your Rights Over Your Data

You have the following rights with respect to personal information we hold about you:

• Right to access: Request a copy of the personal information we hold about you.
• Right to correction: Request correction of inaccurate or incomplete information.
• Right to deletion: Request deletion of your personal information, subject to legal retention obligations.
• Right to object: Object to certain uses of your information, including direct marketing.
• Right to withdraw consent: Where processing is based on consent, withdraw it at any time without affecting prior lawful processing.

Links to Other Websites

Our Website may contain links to external websites such as exam board portals, college websites, or career resources. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of any website you visit.

Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will update the "Last Updated" date at the top of this page. If changes are significant, we will make reasonable efforts to notify you — for example, by a notice on the Website. Continued use of the Services after the updated policy is posted constitutes your acceptance of the revised policy.

Contact and Grievance Officer

In accordance with the Information Technology Act, 2000 and its rules, any grievances regarding the processing of your personal data may be directed to our Grievance Officer: